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WORKING WITH US
Choosing an IT support model that's right for you is important. You may need help managing all aspects of your technology environment, or you may need assistance in just one area.
SERVICE PLANS
CSC Technology Services offers three basic service plans, but we can also customize a plan that's specifically tailored to your needs and budget.
INDIVIDUAL SERVICE PLANS
For small organizations or those that need only limited/occasional technical support, our individual services plan may be the right choice. This plan is simple: We bill by the hour for network service and support—which we can provide on-site, over the phone, or remotely.
BUNDLED SERVICE PLANS
Our bundled service plan includes software solutions that allow us to assist in managing your network for a flat monthly rate. Those solutions include remote support, monitoring, and patching modules, plus security solutions for spam & virus protection. IT support services will be billed hourly at the bundled plan hourly rate.
MONTHLY MANAGED SERVICE PLANS
For one monthly fee, CSC provides a full range of on-site and remote technical support services. This includes hardware / software troubleshooting, system updates & upgrades, user account setup & maintenance, monthly maintenance and more.
